· Introduction
This Acceptable Use Policy (“AUP”) governs your access to and use of the Spark Station platform, including our websites, APIs, software, tools, and related services (collectively, the “Platform”), provided by VerSe Innovation Private Limited (“Provider,” “we,” “us,” or “our”). In this AUP, “you” and “your” refer to any individual or entity that accesses or uses the Platform, including any customer, its Authorized Users, and anyone acting on its behalf.
This AUP is incorporated into and forms part of the Spark Station Terms of Service, Privacy Policy, any enterprise agreement, order form, or other agreement governing your use of the Platform (each, an “Agreement”). Capitalized terms not defined in this AUP have the meanings given in the applicable Agreement. If there is a conflict between this AUP and an Agreement regarding acceptable use of the Platform, this AUP controls unless the Agreement expressly states that a specific provision of the Agreement overrides this AUP.
By accessing or using the Platform, you agree to comply with this AUP. If you do not agree, you may not use the Platform. You are responsible for ensuring that all Authorized Users and anyone who accesses the Platform through your account comply with this AUP.
1 Prohibited uses
You may not use the Platform, or submit any prompts, text, images, files, or other materials (“Input”) or use, publish, or distribute any content generated by the Platform (“Output”), in any manner that does or attempts to do any of the following:
1.1
Violates any applicable law, rule, or regulation, or facilitates, promotes, or provides instructions for illegal activity, including fraud, money laundering, trafficking, the sale of illegal or regulated goods or services, or violations of export control or sanctions laws.
1.2
Infringes, misappropriates, or violates any copyright, trademark, trade secret, patent, right of publicity, or other intellectual property or proprietary right, including, without limitation, by submitting Input you do not have the right to use, requesting Output that reproduces or imitates protected works, trademarks, trade dress, logos, or brand assets of others, or using Output in a manner that infringes third-party rights.
1.3
Uses the name, image, voice, likeness, or other identifying characteristics of any real person without that person’s legally sufficient consent; impersonates any person or entity; creates synthetic media that depicts a real person saying or doing something they did not say or do in a manner that could reasonably deceive others; falsely suggests the endorsement, sponsorship, or approval of any person or entity; or uses the Platform to develop, offer, or operate any product or service whose primary purpose or function is producing a real person’s name, image, likeness, or voice without authorization.
1.4
Creates or disseminates false, misleading, or unsubstantiated advertising or marketing claims or content that otherwise violates consumer protection or advertising laws.
1.5
Generates or distributes disinformation intended to mislead the public, engages in coordinated inauthentic behavior, or creates content intended to interfere with elections or civic processes, including impersonating candidates or officials or misrepresenting voting procedures.
1.6
Harasses, threatens, bullies, defames, or intimidates any person; promotes violence, terrorism, or violent extremism; promotes or encourages self-harm or suicide; or promotes hatred or discrimination based on race, ethnicity, national origin, religion, sex, gender identity, sexual orientation, disability, age, or any other legally protected characteristic.
1.7
Creates or distributes sexually explicit or pornographic content, content that depicts, promotes, or facilitates sexual violence, or any intimate imagery of any real or identifiable person, whether or not that person has consented.
1.9
Provides instructions for or facilitates the development, acquisition, or use of weapons, explosives, or chemical, biological, radiological, or nuclear materials, or other activities posing a substantial risk of physical harm, or creates malware or otherwise facilitates unauthorized access to, or the disruption, destruction, or compromise of, any computer system, network, data, or property, including critical infrastructure such as power grids, water systems, medical devices, financial systems, and transportation or telecommunications networks; or for any military, warfare, intelligence, or national security purposes.
1.10
Submits personal information, sensitive personal information, protected health information, payment card data, or other regulated data except as expressly permitted in writing by Provider and in compliance with applicable laws, and unless you have all necessary rights, notices, and consents and doing so complies with applicable law; uses images, video, or other Input to identify a person or to solicit or infer private or sensitive information about a person; aggregates, monitors, tracks, profiles, or surveils individuals without authorization; collects personal information from the Platform or its users without authorization; creates or expands facial recognition databases without consent; conducts real-time remote biometric identification in public spaces for law enforcement purposes; uses biometric data to categorize individuals by race, political opinions, religious or philosophical beliefs, sexual orientation, or other sensitive characteristics; infers individuals’ emotions in a workplace or educational setting, except for medical or safety reasons; or evaluates or classifies individuals based on their social behavior or personal traits (including social scoring) or predicts an individual’s risk of committing a crime based solely on personal traits or profiling.
1.11
Uses Output, without qualified human review, as the sole basis for decisions with legal or similarly significant effects on individuals, including, without limitation, decisions regarding employment, credit, housing, insurance, education, healthcare, or legal matters; publishes Output as news or professional journalism without qualified human editorial review; or provides personalized legal, medical, financial, or tax advice.
1.12
Generates or sends unsolicited bulk communications, or creates content intended to manipulate search rankings, social media algorithms, engagement metrics, or follower counts, or otherwise violates the terms of any third-party platform on which Output is published.
1.13
Uses subliminal, manipulative, or deceptive techniques to distort a person’s behavior or impair their ability to make informed decisions, or exploits vulnerabilities related to a person’s age, disability, or social or economic circumstances.
1.14
Facilitates or promotes real-money gambling or games of chance, except as permitted by applicable law and the applicable Model Provider Policies.
1.15
Facilitates academic dishonesty, including submitting Output as original work in violation of an academic institution’s policies.
1.16
Engages in predatory or exploitative commercial practices, including predatory lending, pyramid schemes, deceptive multi-level marketing, or abusive debt collection practices.
1.17
Facilitates censorship or the suppression of lawful speech, or targets, tracks, or persecutes journalists, activists, political dissidents, or other individuals for exercising their legal or human rights.
2 Prohibited technical conduct
You may not, and may not permit or assist any third party to:
- 2.1 circumvent, disable, or interfere with any safety filter, content moderation system, usage limit, or security feature of the Platform or any Model Provider, including through “jailbreaking,” prompt injection, using Output to generate prompts designed to circumvent such measures, or other techniques designed to elicit prohibited Output;
- 2.2 attempt to bypass the Platform’s routing to access Model Providers directly through Provider’s credentials or infrastructure, or interfere with or manipulate the Platform’s model selection;
- 2.3 use the Platform or any Output to develop, train, or improve any artificial intelligence or machine learning model or any product or service that competes with the Platform or any Model Provider, or extract model weights, prompts, or routing logic;
- 2.4 reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or underlying structure of the Platform, except to the extent such restriction is prohibited by applicable law;
- 2.5 scrape, crawl, or use automated means to access the Platform other than through Provider’s documented interfaces, or exceed or circumvent rate limits or usage quotas;
- 2.6 share account credentials or resell, sublicense, or provide access to the Platform to any third party except as expressly permitted in your Agreement;
- 2.7 create or use multiple accounts, or coordinate activity across accounts, to evade a suspension, termination, usage limit, or other enforcement action by Provider or any Model Provider;
- 2.8 use the Platform in any automated or agentic workflow that takes actions on external systems or in the real world without appropriate human oversight and safeguards against prohibited uses;
- 2.9 upload or transmit malware, viruses, or other harmful code, or interfere with, disrupt, or impose an unreasonable load on the Platform or related networks;
- 2.10 probe, scan, or test the vulnerability of the Platform or any Model Provider’s systems, conduct safety testing or red-teaming of any model, or breach any security or authentication measure, without Provider’s prior written authorization;
- 2.11 permit any individual under 18 years of age to access or use the Platform, or use the Platform or Output in any product or service that is directed towards or likely to be accessed by individuals under 18 years of age; or
- 2.12 use the Platform or Output in any application or activity where failure or inaccuracy could reasonably be expected to lead to death, personal injury, or environmental or property damage, or submit any data subject to the U.S. International Traffic in Arms Regulations.
3 Third-party Model Providers
3.1
Your use of the Platform, including any Output generated by a third party Model Provider (each, a “Model Provider”), is also subject to the usage policies, acceptable use policies, and content restrictions published by the applicable Model Provider, as updated from time to time (“Model Provider Policies”), which are incorporated into this AUP by reference. You must comply with this AUP and all applicable Model Provider Policies. If this AUP and a Model Provider Policy differ, the more restrictive requirement applies.
3.2
Model Providers may independently refuse, filter, or block Input or Output, and may suspend access based on their own policies.
4 Responsible use of Output; AI disclosure
4.1
Output is generated by third-party artificial intelligence models and may be inaccurate, incomplete, offensive, biased, or similar to content generated for others. You are solely responsible for reviewing, editing, fact-checking, and evaluating Output, and for obtaining any necessary rights and clearances, before using, publishing, or distributing it.
4.2
You must clearly and conspicuously disclose that content was generated or materially altered using artificial intelligence where required by applicable law, by the terms of the platform on which it is published, or by any applicable Model Provider Policy, including, without limitation, where the absence of such disclosure would be likely to mislead a reasonable consumer. If you use Output in any chatbot or other interactive feature that communicates with individuals, you must disclose to those individuals that they are interacting with an artificial intelligence system. You must not remove, alter, or obscure any watermark, metadata, content credential, copyright, trademark, or other proprietary rights notice, author attribution, legal notice, or other provenance signal included in Output by a Model Provider.
4.3
If you use Output in advertising, sponsored posts, influencer marketing, endorsements, testimonials, or reviews, you must comply with the applicable laws, ASCI guidelines or any other standard industry practice.
4.4
You may not represent that Output was created, reviewed, endorsed, or approved by Provider or any Model Provider, that your use of the Platform is partnered with, sponsored by, or endorsed by any Model Provider, or that Output was created solely by a human.
4.5
As between you and Provider, you are solely responsible for your Input and for your use, publication, and distribution of Output, and for any consequences, including claims, damages, or liabilities, arising from them.
5 Monitoring & enforcement
5.1
Provider reserves the right, but has no obligation, to monitor use of the Platform and to review Input and Output, including through automated tools, to confirm compliance with this AUP, the Agreement, Model Provider Policies, and applicable law, subject to Provider’s Privacy Policy and the Agreement.
5.2
If Provider determines, in its sole discretion, that you have violated or are likely to violate this AUP or any Model Provider Policy, or if a Model Provider requests or requires it, Provider may, without prior notice or liability, take any action it deems appropriate, including, without limitation: (a) issuing a warning; (b) blocking, filtering, or removing content; (c) limiting features or routing to particular Model Providers; (d) suspending or terminating your or any Authorized User’s access to all or part of the Platform; (e) reporting the conduct and disclosing relevant information to Model Providers, law enforcement, or regulators; and (f) pursuing any other remedy available under the Agreement or at law or in equity.
5.3
You will cooperate with any reasonable investigation by Provider or a Model Provider into a suspected violation. To the extent permitted by the Agreement, you will defend, indemnify, and hold harmless Provider and its affiliates from any third-party claim, fine, or penalty arising from your violation of this AUP.
5.4
Provider’s failure to enforce this AUP in any instance does not waive its right to do so later.
6 Reporting violations
If you become aware of any violation of this AUP, or if you believe that any Output infringes intellectual property or other personal or proprietary rights or otherwise contains illegal content, please report it to grievance.officer@sparkstation.ai, provided that notices of alleged copyright infringement must be submitted to Provider’s designated agent in accordance with the copyright infringement notice procedures in the Spark Station Terms of Service.
7 Changes to this AUP
Provider may modify this AUP at any time, including to reflect changes in law, the Platform, or Model Provider Policies, by posting the updated AUP at its website and updating the “Last Updated” date. For material changes, Provider will use reasonable efforts to provide notice through the Platform or by email, except where changes are required by law or a Model Provider, in which case they may take effect immediately. Your continued use of the Platform after an update takes effect constitutes acceptance of the updated AUP.
8 Contact
Questions about this AUP may be directed to:
VerSe Innovation Private Limited,
Mantri Commercio, Spatium Offices, Unit 001,
Tower A, 5th Floor, Outer Ring Road, Near Sakra World Hospital, Kariyammana Agrahara,
Bellandur, Bangalore, Bangalore South,
Karnataka, India, 560103